Trust & Safety
How we keep our community safe and secure
15 Articles
Our safety commitment
How Near Space prioritizes the safety of our community.
Identity verification
How we verify hosts and renters on our platform.
Protection coverage
Understanding our protection policy for hosts and renters.
Reporting a problem
How to report issues with a host, renter, or listing.
Community guidelines
Rules and standards for our community members.
Safe communication tips
Best practices for communicating with hosts and renters.
Avoiding scams
How to identify and avoid potential scams.
Privacy and data protection
How we protect your personal information.
Insurance options
Additional insurance coverage for your stored items.
Emergency procedures
What to do in case of emergencies or urgent situations.
Host verification requirements
What hosts need to provide to list on Near Space.
Background checks
Information about our background check process.
Dispute resolution
How we handle disputes between hosts and renters.
Trust score explained
Understanding trust scores and how they work.
Two-factor authentication
Setting up extra security for your account.